Computer Networking and Technical Support

Program Description

Seneca's School of Computer Studies is a recognized leader in the Networking world. This program is built on partnerships with some of the most influential names in networking today – CISCO, IBM, Microsoft, Rogers, Sun, and Sangoma. As a graduate of the Computer Networking and Technical Support diploma program, you’ll be prepared to succeed as a technical specialist in any computer support, local area network administration, and Internet management environment.

CNS is a four-semester program, with required subjects available year-round. That means you can choose to complete your studies in four consecutive semesters, starting in the fall, winter or spring. Or you could take a break between semesters.

Courses in this program are hands-on, helping you get the most out of your studies. Some of the subjects you’ll learn by experience include: computer hardware, applied Internet technology, system diagnostics, local area network installation and maintenance, data communication techniques and network administrative tasks.

Once you reach your third semester, you’ll have the opportunity to apply for transfer to the six-semester CTY co-op program.

Admission Requirements

Program Eligibility:

• Ontario Secondary School Diploma with a majority of senior credits at the College Preparation (C), University Preparation (U) or University/College Preparation (M) level or Mature Student Status (age 19 or older)
• Grade 12 English: ENG4(C) or ENG4(U)
• Grade 12 Mathematics: (C) or (U) or Grade 11 Mathematics (U) or (M)

Applicant Selection:

• Applicants may be ranked by previous academic achievement (i.e. grades in the prerequisite English and Mathematics subjects or their equivalent).

Recommended:

• A home PC and Internet Service Provider (ISP) are highly recommended to be successful in this activity-based program.

The Importance of Learning Skills:

Student success in college requires well developed learning skills (such as being able to work independently, participate in a team, be well-organized, develop good work habits, and show initiative). These skills are as important as prior academic achievement. While it is expected that applicants would have developed these skills through previous education and life experiences, Seneca offers support to assist students with further development of these important skills.

Your Career

Start a career in PC Technical Support, Network Administration, Helpdesk Support, Internet Resource Management, and many other areas that require strong technical support in secure networked environments. The Computer Networking and Technical Support diploma program provides you with strong technical and interpersonal skills – both important professional skills that will give you an advantage as a technical support specialist in the computer industry.

Diploma to Degree ...and Beyond

Through transfer agreements and institution partnerships, graduates of this Seneca College program may be eligible for credit at the following post-secondary institution(s):

Toronto

Ontario

Canada

U.S.

International

Areas of Study

The Computer Networking and Technical Support program is comprised of practical subjects and focuses specifically on handson training delivered in specialty labs. You’ll study in dedicated labs configured for environments such as Linux, Microsoft Windows, networking, OC hardware, Internet, AS/400, and RS/6000. Through these labs, you’ll also gain access to stand-alone, clustered and networked PCs, along with a host of LAN servers and mid-range computers.

Your subjects will include PC hardware, operating systems, Internet, HTML, Linux/UNIX and Microsoft Windows Server administration, data communications, AS/400 connectivity, web server installation, maintenance and security.

And finally, you’ll benefit from experience with our industry partners’ innovative products first-hand. CISCO, Microsoft and IBM are all present in our labs. Work with them in class or use the open learn areas to practice your work outside of class. You’ll even have 24/7 access to Seneca’s extensive computing services from external sites.

General Education

One of the general education subjects must be a literature subject for which EAC150 is the pre-requisite.

For more information, please visit: http://els.senecac.on.ca.

Curriculum

* English Assessment testing may place students in EAC149 (or below) prior to EAC150.

Note: The full range of options may not be offered every semester.

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